20% OFF frame & lenses!

woman shopping on mouqy eyewear online store

Payment Methods

All major payment methods accepted

Learn more about our secure payment options for purchasing your glasses at Mouqy.
american express
apple pay

Check out worry-free!

payment is secure on mouqy eyewear

Secure payment

Your payment transactions are safe & secure while shopping with us.

customers can return glasses within 30 days after receiving them

30-day easy returns

Get a refund or replacement if you've received your order with defects.

mouqy 180 day warranty for eyeglasses

180-day warranty

Satisfaction guaranteed - our warranty covers manufacturing defects on your glasses.

Ready to shop?

Browse our collection! No matter your visual needs or lifestyle, Mouqy has the glasses to match.

Frequently Asked Questions

How do you ensure payment security on your website?

Our store uses SSL encryption to protect your transaction. We also never store your payment or credit card information on our servers.

Do you accept Apple Pay as a payment method?

Yes, we accept Apple Pay! You can choose Apple Pay at the beginning of the checkout process for a fast and secure payment experience.

Can I use PayPal Express for my purchase?

Absolutely! We offer PayPal Express as a payment option. Simply select PayPal Express at the beginning of checkout to complete the transaction.

What happens if my payment is declined?

If your payment is declined, please double-check that you’ve entered all of your payment information correctly. If the problem persists, please consult your bank or payment provider. Alternatively, you can try using a different payment method that we accept.

Can I use multiple payment methods for a single order?

Unfortunately, we do not currently support splitting payments between multiple methods for a single order. You’ll need to choose one payment method when completing your purchase.

Do you offer any discounts for using a specific payment method?

While we don’t offer any discounts for using a specific payment method, we do run promotions and sales from time to time. So, be sure to bookmark our store to stay up-to-date on our latest deals!

Will I receive a confirmation after making payment?

Definitely! Once your payment has been processed, we’ll send you a confirmation via email with all the details of your order. If you don’t receive an email from us, please check your spam or junk folder or get in touch with us.

Can I cancel my order after making payment?

Yes, you can. Just notify us with your order number within 6 hours upon receiving your order confirmation. However, once your order has been processed or shipped, we’re unable to cancel it.

What is your refund policy?

If you’ve received your order with noticeable defects, you can return it for a full refund or a replacement. Check out our refund policy page for more details.